Privacy Policy

John Douglas Salon & Day Spa

Effective Date: January 1, 2026

John Douglas Salon & Day Spa (“we,” “us,” or “our”) values the trust our clients place in us. This Privacy Policy explains how we collect, use, and protect the personal information you provide when you visit JohnDouglasSalon.com (the “Website”), book an appointment, purchase products or gift cards, or otherwise interact with us. All personal information collected on JohnDouglasSalon.com is protected. By using our Website, you agree to the practices described in this Policy.

Information We Collect

We collect only the information needed to provide you with excellent salon and spa services, including:

• Contact information, such as your name, email address, mailing address, and phone number, provided when you book an appointment, join our mailing list, or contact us.

• Appointment and service information, such as your service history, stylist or therapist preferences, and scheduling details. • Client consultation details you choose to share, such as hair and skin care preferences, product sensitivities, or allergies, which help us deliver safe and personalized services.

• Payment information used to process purchases, gift cards, and deposits. Payment card data is processed securely by our payment providers; we do not store full card numbers on our systems.

• Website usage information, such as browser type, device information, pages visited, and cookies, which help us improve the Website experience. How

We Use Your Information

We use your information to schedule and confirm appointments; deliver and personalize salon and spa services; process payments and gift card purchases; send appointment reminders and service-related communications; respond to your questions and requests; share news, promotions, and special offers if you have opted in to receive them; and improve our Website, services, and client experience.

Text Messaging (SMS) and Mobile Information

If you provide your mobile number, we may send appointment confirmations, reminders, and, with your consent, promotional messages. Message frequency varies, and message and data rates may apply. You may opt out of text messages at any time by replying STOP, and you may reply HELP for assistance.

We will not share mobile information or personally identifiable information with third parties for marketing or promotional purposes.

Text messaging opt-in data and consent will not be shared with or sold to any third parties.

How We Share Information

We do not sell, rent, or trade your personal information. We share information only with trusted service providers who help us operate our business, such as appointment scheduling, payment processing, and email or text communication platforms. These providers may use your information only to perform services on our behalf and are required to keep it confidential. We may also disclose information if required by law or to protect the rights, property, or safety of our clients, staff, or business.

How We Protect Your Information

We take the security of your personal information seriously. We use industry-standard safeguards, including secure (SSL/TLS) encryption on our Website, restricted access to client records, and reputable third-party providers for payment and booking services. While no method of transmission over the Internet is completely secure, we work diligently to protect your information from unauthorized access, use, or disclosure.

Cookies and Website Analytics

Our Website may use cookies and similar technologies to remember your preferences, enable online booking, and understand how visitors use our site. You can set your browser to refuse cookies, though some Website features may not function properly without them.

Your Choices and Rights

You may opt out of marketing emails at any time by using the unsubscribe link in any message, and opt out of text messages by replying STOP. You may also contact us to review, update, or request deletion of your personal information, subject to any records we must keep for legal or business purposes.

Children's Privacy

Our Website is not directed to children under 13, and we do not knowingly collect personal information from children online. Services for minors are booked and managed by a parent or guardian.

Third-Party Links

Our Website may contain links to third-party sites, such as product brands or social media pages. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the Website after changes are posted constitutes acceptance of the revised Policy.

If you have questions about this Privacy Policy or how your information is handled, please contact us: John Douglas Salon & Day Spa Website: https://www.johndouglassalon.com/contact-7